FAQ

When will my order ship?

Our products usually – key word usually – ship within 3-5 BUSINESS days (business days do NOT include weekends or holidays)! However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, so be patient my friend!! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.

 

What if the Tracking Information says 'delivered' but I did not receive anything?

Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive – oops! Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime!

 

How are your Shipping Rates calculated?

Please check out our 'Shipping Times and Costs' page in the Footer Menu! 

 

Why don't You ship to Europe?

We excluded Member States of the EU in our Shipping Plan out of Logistical Reasons. For further Information shoot us a Message!